top of page

GENERAL TERMS AND CONDITIONS OF SALE

 

Between Viviane Skynazy for "L'atelier Viskart" and the customer, it is agreed as follows:

ARTICLE 1 - FIELDS OF APPLICATION

 

Any customer acknowledges having read the General Terms and Conditions of Sale before placing an order or accepting a quote.

We consider that the orders placed with us on the website www.viskart.shop have a legally valid signature. Consequently, any order or acceptance of an estimate with Viviane Skynazy implies the final and irrevocable agreement of the customer on the whole of the present General Conditions of Sale.

 

ARTICLE 2 - COMING INTO FORCE - DURATION

 

The General Terms and Conditions of Sale come into force as soon as they are published on the website www.viskart.shop and are applicable to any third party consulting this site as well as to any customer.

The services offered on the website www.viskart.shop and governed by these terms and conditions of sale, are valid as long as they remain online.

ARTICLE 3 - PRICE

 

All rates are in Swiss Francs, CHF, excluding taxes unless otherwise specified in the quote. Viviane Skynazy reserves the right to change these prices at any time but the prices charged to the customer are those in force at the date of the online order. The additional delivery charges are indicated during the purchase procedure, before the validation of the order.

 

ARTICLE 4 - ORDERS

 

By clicking on the "Make Payment" button and accepting the General Terms and Conditions of Sale, the customer confirms the purchase and concludes a sales contract within the meaning of Articles 197 et seq. of the Swiss Code of Obligations. All data provided is proof of the transaction.

 

Once your order has been placed, you will receive an automatic e-mail summarizing the items ordered as well as the invoice and all the details enabling you to make your payment if you have chosen a bank transfer. Viskart reserves the right to refuse all or part of an order, especially when the items ordered, or part of them, are out of stock. If a payment by card has already been made, Viskart will proceed to a refund of the out of stock items. 

 

ARTICLE 5 - "PRE-ORDER" ITEMS

 

The products in " PREORDER " are products that are not currently in stock in the store but can be made on request. 

Delivery times will therefore depend on stocks. An item in stock can be delivered in less than two weeks, but the waiting time will be longer if the order has to be executed. 

If you wish to reserve an item by "PRE-ORDER" please choose a payment by "Bank transfer" or "Payment in store". An email will be sent to you with more information about the probable delay of the reserved items and the final invoice will be sent to you once you have confirmed that you accept the announced delay.

If you have any questions regarding these items please do not hesitate to contact me. 

 

ARTICLE 6 - PAYMENT

 

Online orders are paid in advance on the site www.viskart.shop according to the payment options offered. Prepayment to the postal account or by credit card must reach us within 7 days. Otherwise, the purchase will be cancelled and the order put back on sale.

 

ARTICLE 7 - DELIVERIES

11-1- Pickup at the store

 

The ordered articles can be picked up free of charge by the buyer at the store (Bürentrasse 48, 3297 Leuzingen) and by appointment.

 

11- 2 Delivery by post

 

Items delivered by post are sent by Swiss Post to the address indicated in your account. Viskart is not responsible for input errors that would result in delays or loss of packages. All costs necessary for the reshipment of the order will in this case be borne by the customer.

 

For each shipment, a supplement is charged as a contribution to postage and packaging.

 

Vistart declines any responsibility in case of late delivery during transport.

 

The store automatically calculates the shipping costs. In certain cases, it is possible that the calculated costs do not correspond to the postal rates in force. We reserve the right to make the correction upwards or downwards.

 

Additional costs such as priority shipping or against signature, according to your request, will be charged in addition!

 

The delivery is made, upon receipt of payment, within 3 days according to the chosen method of shipment and will be made to the delivery address specified in the order!

ARTICLE 8: RETURN OF GOODS

 

Only products in perfect condition, unused and in their original packaging can be returned to us within 7 days, after prior agreement by email to viskart(at)bluewin.ch. The shipping costs for returns are borne by the buyer and the refund is made only after receipt and control of the returned items.

However, Viskart asks you to read the descriptions on each page concerning the articles in order to avoid return costs.

 

ARTICLE 9 - VISKART ILLUSTRATIONS

 

Photographs are as accurate as possible and any visual or descriptive representation is given for information purposes only. In addition, differences in color, perspective or texture may be related to the photographs, the types of screens and their settings.

 

ARTICLE 10: FORCE MAJEURE

 

The responsibility of Viviane Skynazy could not be implemented if the non-execution or the delay in the execution of one of its obligations defined in the General Conditions of Sale results from a case of absolute necessity. The case of force majeure, usually recognized by the jurisprudence, suspends the obligations born of the present contract during all the duration of its existence. However, if the case of force majeure had a duration of existence of more than 30 consecutive days, it would open the right to the automatic termination of this contract by either party 8 days after the sending of a registered letter with acknowledgement of receipt notifying this decision.

 

ARTICLE 11: PROTECTION OF YOUR PERSONAL DATA

 

Among the information that we are brought to ask you, some is obligatory because it is essential to the realization of our services in the best conditions, others are optional and collected with an aim of better satisfying you by answering in a more personalized way to your waitings Viviane Skynazy makes a commitment not to use this information and data, as well as the coordinates and e-mail address of the customer to communicate commercial offers to him and/or to communicate to other companies the data relating to it.

 

Moreover, in accordance with the federal law on the Protection of Data RS 235.1 of June 19, 1992, you have a right of access, correction and suppression of the personal data concerning you.

 

To exercise this right, you can ask us by mail or e-mail.

 

ARTICLE 12: APPLICABLE LAW AND COMPETENT COURT

 

The exclusive place of jurisdiction for all proceedings is Biel/Bienne. Swiss law applies to the exclusion of all others. In case of regulations not described in these General Terms and Conditions, the Swiss Code of Obligations shall apply.

Contact
bottom of page